> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neo.projectdiscovery.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy & Support

> Understand how Neo handles Slack data and where to go for support, privacy, legal, and trust information.

This page is the public trust and support reference for Neo in Slack.

## What Slack Data Neo Uses

Neo uses Slack data only to support the workspace interaction you initiate.

At a high level, that includes:

* the message or thread you asked Neo to work on
* workspace, channel, and thread metadata needed to reply in the right place
* attached files you explicitly include in a request
* user identity details needed to map the Slack request into the right Neo team and access context

Neo uses this data to run the requested task, return results in-thread, and keep the task tied to the correct team and user context.

## Data Handling Principles

Neo follows the same platform-wide privacy and security model in Slack as it does elsewhere:

* your data is not used to train models
* workspace data stays within Neo's customer-scoped execution model
* credentials and sensitive data are handled under Neo's broader security controls

For the full platform-wide model, see [Security & Privacy](/concepts/security-privacy).

<Note>
  Neo never trains on your prompts, code, findings, or Slack task content.
</Note>

## Support

If you need help with the Slack integration, use these public support paths:

* [ProjectDiscovery Support](https://projectdiscovery.io/support)
* [ProjectDiscovery Contact](https://projectdiscovery.io/contact)
* `support@projectdiscovery.io`

## Privacy, Legal, And Trust

Public legal and trust resources:

* [Privacy Policy](https://projectdiscovery.io/privacy)
* [Terms of Service](https://projectdiscovery.io/terms)
* [Trust Center](http://security.projectdiscovery.io/)

If your team needs deeper security or compliance details, the broader Neo documentation is here:

* [Security & Privacy](/concepts/security-privacy)

## Security And Compliance Questions

For security and compliance evaluation, the Trust Center is the best starting point. If you need a deeper conversation about how Neo handles data, privacy, or deployment controls, use the support or contact paths above to route the request appropriately.