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POST
Submit a support ticket

Authorizations

Authorization
string
header
required

JWT authentication token

Body

multipart/form-data
description
string
required

The user's message. Required, non-empty.

kind
enum<string>
required

Which tab the submission came from.

Available options:
issue,
feedback
attachments
file[]

Optional binary attachments (images, video, PDF).

blocking
boolean

Whether this issue is blocking the user (issue tab only). Raises Plain thread priority.

category
enum<string>

Request type (issue tab only; ignored for feedback).

Available options:
issue,
billing,
account

Response

Ticket created

success
boolean
required
Example:

true

thread_id
string

The Plain thread ID created for this ticket.