Submit a support ticket
Support
Submit a support ticket
Create a support ticket from the in-app Contact Support form. The backend enriches the request with the authenticated user’s identity, plan tier, and org (resolved server-side, never trusted from the client) and opens a thread in Plain. Accepts multipart/form-data so binary attachments can be uploaded in the same request.
POST
Submit a support ticket
Authorizations
JWT authentication token
Body
multipart/form-data
The user's message. Required, non-empty.
Which tab the submission came from.
Available options:
issue, feedback Optional binary attachments (images, video, PDF).
Whether this issue is blocking the user (issue tab only). Raises Plain thread priority.
Request type (issue tab only; ignored for feedback).
Available options:
issue, billing, account 
