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POST
/
api
/
v1
/
support
/
tickets
Submit a support ticket
curl --request POST \
  --url https://neo.api.projectdiscovery.io/api/v1/support/tickets \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: multipart/form-data' \
  --form 'description=<string>' \
  --form 'attachments=<string>' \
  --form blocking=true \
  --form attachments.items='@example-file'
{
  "success": true,
  "thread_id": "<string>"
}

Authorizations

Authorization
string
header
required

JWT authentication token

Body

multipart/form-data
description
string
required

The user's message. Required, non-empty.

kind
enum<string>
required

Which tab the submission came from.

Available options:
issue,
feedback
attachments
file[]

Optional binary attachments (images, video, PDF).

blocking
boolean

Whether this issue is blocking the user (issue tab only). Raises Plain thread priority.

category
enum<string>

Request type (issue tab only; ignored for feedback).

Available options:
issue,
billing,
account

Response

Ticket created

success
boolean
required
Example:

true

thread_id
string

The Plain thread ID created for this ticket.