In channels, Neo is best used when the task belongs in a team conversation:
in public and private channels Neo only responds when explicitly mentioned with @Neo — plain channel messages are ignored even if the bot is in the channel
in group DMs (multi-person DMs) Neo also requires an @Neo mention to act
keep follow-up in the same thread
share findings where the rest of the team can see them
If Neo is disabled for a channel, users are guided toward admin settings or a DM instead.
If Neo is still working on a request, you can abort the running task directly from the Slack thread by reacting with any of these:
🛑 ❌ ✋ 🚫
Reaction-based abort is useful when:
the task is no longer needed
the target or scope changed
you realize the prompt needs to be corrected
you want to stop long-running work before it finishes
What to expect:
only a currently running Slack task is affected
Neo confirms the abort request in the thread
unrelated reactions do not stop work
If your workspace installed Neo before reaction-based abort shipped, reinstall or reconnect the app after the permissions update so the latest event subscription and scopes are active.